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Help Desk
Contact Us

brought to you by
Academic Media Technology
Capital Community College
950 Main Street, Suite 1031
Hartford, CT 06103
860-906-5030

 

Roadside Assistance for Faculty
Workshops, Downloads, Training & Other Resources
Plug-Ins for Free Downloading

Is your browser freezing when you use Blackboard Vista?
Download these step-by-step instructions to avoid this problem in the future.
Blackboard Vista shutdown Log - planned and unplanned

Blackboard Vista Help
 • Contact information for help with Blackboard Vista
When sending an email or leaving a voice mail, please be as detailed as possible with your Blackboard Vista issue.
 Include the following information: operating system, browser name and version, date & time that you encounter problem, Banner ID number, and a detailed description of the what is happening or not happening in Vista.

@CAPITAL Spring 2008
Face-to-face – Room 1031:
    Monday through Friday: 8am to 5pm
   
Email:
     ca-media@ccc.commnet.edu
Phone:
     860.906.5030

 Need help after hours?
Contact CT Distance Learning Consortium  >>>

 CONNECTICUT DISTANCE LEARNING CONSORTIUM

Web:
     http://www.ctdlc.org/help
Email:
     support@ctdlc.org
Phone:
     860.832.3887
     1.866.462.8352 (toll-free)
         Mon. - Thurs.: 8am to 10pm
         Fri.: 8am to 8pm
         Sat.: 8am to 4pm
         Sun.: 10am to 8pm
How do I ...?
• Enable pop-ups? Download this PDF for directions. This document does not cover anti-virus software or spam filters. Please refer to the software's help or support information.
• Fix problems with AOL or SBC Globalnet and myCommNet
• Reset or find more information on NetIDs.
 • Take a screenshot and send it in an email
• Find out if an online class is right for me
• Get tips on being a successful online student

Other Topics
 • Download plug-ins
• FAQ's compiled by CTDLC
• Blackboard Vista shutdown Log

Hands-on-Help in Room 1031
Visit Academic Media Technology to use our faculty workstations to prepare materials for Blackboard Vista.  Our PCs have scanners and media software that may not be available in your own office, such as Photoshop Elements, Toast, and Camtasia.  We can also do one-on-one or small group training.  Call or e-mail us for appointment.

Free Software Downloads
Microsoft Internet Explorer (Win/Mac)
Windows Media Player (Win/Mac)

Other free Vista downloads - Visit CTDLC at http://www.ctdlc.org/Help/Vista/index.html